We take over your in-house IT operations.
MM Espoir runs the parts of your company that aren't your core business.
System monitoring and maintenance, invoicing and bookkeeping, ad campaigns and overseas inquiries. The work that weighs heaviest on a small team, handled by one team from setup to daily operations.
- Back-Office Management
- In-House Web System Management
- PaaS White-Label Solutions
- DX Consulting
- Network Security Management
- Fan Club Platform Management & Ad Delivery
- Advertising Management
- AI-Powered Business Efficiency
- Overseas Investor Lead Generation for Real Estate
Three areas of your business we can take off your hands
Our work falls into three areas. In every one of them we stay on after setup and run the day-to-day operations.
Leave IT to us
Internal systems, networks and security operations
We set up and monitor internal portals, approval workflows, networks and security. We also provide a cloud platform (PaaS) you can run under your own brand.
Leave admin to us
Bookkeeping, invoicing and liaison with your accountant
Bookkeeping, invoicing, POS and core-system management, and acting as the contact point for your tax accountant. Popular with restaurants and real estate firms that run on a small team. Routine tasks are automated with AI.
Leave marketing to us
Ad operations, overseas inquiries and membership platforms
Search and social advertising, campaigns aimed at overseas investors with multilingual inquiry handling, and the operation of fan clubs and other membership services. Costs and results are reported as plain numbers.
Not sure where to start?
We begin by mapping your current workflows with you and deciding what to fix first.
Common problems, and what we do about them
These are the situations we hear about most often. If one sounds familiar, get in touch as you are.
The owner or manager spends their time on bookkeeping and invoices
We handle bookkeeping, invoicing and receipts, and act as the contact for your accountant
The person who ran our internal systems left, and nobody can touch them
We document what is there, take it over, and keep monitoring, backups and updates running
We run ads, but can't tell whether they pay for themselves
We run every channel together and report cost and results in one monthly table
Inquiries come in from overseas investors and customers, and we can't keep up
We handle first responses in English, Chinese and Malay and pass on only serious prospects
The same data entry and reconciliation is done by hand every day
We automate it with AI and RPA so your people only check and decide
Bringing overseas investors to Japanese real estate through advertising
Working with a Japanese real estate firm, we run the advertising and inquiry handling aimed at investors in Malaysia and other overseas markets.
Pre-owned property in Japan draws attention from investors abroad. Reaching them directly is hard for a Japanese company: language, time zones and culture all get in the way. MM Espoir takes on the advertising and inquiry handling and passes qualified prospects to the real estate partner.
In practice that means running Meta ads on Facebook and Instagram, producing creative for each country, screening inquiries, keeping the CRM tidy, and corresponding in several languages. Property selection, pricing, contracts and regulatory matters are all handled directly by the partner firm. We are not involved in sales or brokerage.
Meta ad operations
Reaching wealthy overseas audiences on Facebook and Instagram
Investor network
Prospects sourced from vetted channels
Multilingual handling
Ad copy and inquiry replies prepared in each language
Qualified lead handoff
CRM-organized inquiries delivered to the partner
From first call to go-live in four steps
The first consultation is free. After hearing you out, we tell you exactly what we can take on and what it will cost.
Discovery call
We ask about your current work and pain points. About an hour, online.
Proposal and quote
You get the scope, the team, and a monthly estimate in writing.
Handover and setup
We review your existing systems and books and migrate alongside you. Usually one to three months.
Go-live and monthly reports
We run the day-to-day and report the numbers to you every month.
Nine services. Pick only what you need.
Take one service or combine several. In every case the same team handles setup and daily operations.
What changes when MM Espoir takes over
We don't replace a big company. We act as the extra department a small company doesn't have.
The people who build it run it
Design, setup and daily operations stay with the same team, so nothing is lost in handover.
We watch it around the clock
Monitoring, backups and security updates continue 24 hours a day, 365 days a year.
Overseas correspondence is covered
We deal with overseas customers, investors and partners in Japanese, English, Chinese and Malay.
You get the real numbers
Ad spend, results and operating status go into the monthly report exactly as they are.
Working behind the scenes for Japanese companies, from Labuan, Malaysia
MM Espoir Corporation was founded in Labuan, Malaysia in 2023. We provide outsourced IT operations, back office and advertising for clients in Japan, Hong Kong and the Philippines.
The first thing we do is walk through your current work and money flows with you. Once we know where taking over would help most, we agree the scope and the team.
A proposal is not the end of it. The same team stays on from handover through daily operations and monthly reporting.
The kind of improvements we plan for
Illustrative improvements by industry, based on the requests we receive. Figures are planning examples, not audited results.
Illustrative approval workflow modernization
A workflow automation roadmap can cut handoff friction and make progress visible
Illustrative advertising efficiency program
Reworking campaign structure and attribution can trim wasted spend across channels
Illustrative incident response improvement
Monitoring, escalation design, and self-healing infrastructure can shorten the path back to normal
Start by telling us where things stand
It is fine if you are still asking whether this can be outsourced at all. After hearing you out, we will tell you what we can take on and roughly what it costs. The first consultation is free.